An extension of your team — not another call to make.
We’re not another transportation company your case managers, nurses, social workers or adjusters have to chase on the phone. Our coordinators work side by side with your team — taking each transportation request from first call to safe arrival.
Hospitals, facilities & care teams that book with us today.
- Endeavor Health
- Advocate Health Care
- Northwestern Medicine
- Loyola Medicine
- Shirley Ryan AbilityLab
- Ascension
- Rush
- UI Health
- Cook County Health
- UChicago Medicine AdventHealth
- Illinois Bone & Joint Institute
- OrthoIllinois
- Lutheran Home (Lutheran Life Communities)
- New Summit Rehabilitation & Healthcare
- Thrive · New Summit Rehabilitation & Healthcare
- Presbyterian Homes (Presbyterian Living)
- Lake Forest Place (Presbyterian Living)
- Westminster Place (Presbyterian Living)
- The Moorings (Presbyterian Living)
- Legacy Healthcare
- Avantara
- Bella Terra
- Warren Barr
- Pearl Healthcare
- Elevate Care
- Alden Network
- Fresenius Kidney Care
- DaVita
We coordinate the ride. You stay with the people you serve.
Discharge planners and unit staff, home health and hospice coordinators, claims adjusters and paralegals — everyone who books rides has enough on their plate. Rainbow Road Transport works as an extension of your team, so a transportation request is one less thing to manage.
Send It Once
One request — by email, or by phone (press 5 for partners) — and our coordinators take it from there.
We Handle the Back-and-Forth
Confirming the pickup, the destination, mobility needs and timing is our job — so your staff aren’t stuck on hold.
Inside Your Workflow
For some of our hospital and facility partners, our coordinators have read-only access to the partner’s EHR, under a signed Business Associate Agreement — so we can look up what we need instead of calling your staff for it.
Pick the path that fits your team.
Facilities, Agencies & Firms
Hospitals, skilled-nursing and rehab facilities, dialysis centers, senior living, clinics and dental offices; home health, hospice and home care agencies; workers’ comp carriers and law firms. Net-30 account billing, a whole team that knows your account, and trip-volume reporting — with the credentialing documents your vendor team needs, ready to send.
Open an AccountBroker & Health-Plan Partnerships
Brokers, Medicare Advantage plans and our other health-plan partners. Send the member ID and authorization and we book it on our end — or we can connect to your platform for member-ID lookups and authorization-driven scheduling if you need it.
Talk to Our Partnerships DeskWhat you get on day one.
Example only — units, counts, and names are illustrations.
- 40,000+ trips completed
- 98% on-time
- 8 accessible vans, and growing
- 2022 serving since
Door-through-Door Service
Help from inside the home to inside the appointment and back — not just curb to curb.
Certified & Insured in Illinois
Certified and insured under the State of Illinois, across the whole fleet.
Eco-Friendly Hybrid Fleet
Wheelchair-accessible Toyota Sienna Hybrids with ramps, four-point tie-downs, and seatbelts.
PASS - Certified Transportation Specialists
Trained in Passenger Assistance, Safety, and Sensitivity — for every passenger.
From “interested” to the first transport.
Credentialing is usually the bottleneck. It isn’t here — the documents are ready to send, so your team can clear us while we set up your account in parallel.
Example only — places, times, and names are illustrations.
The documents your vendor team will ask for.
Request any of these and we send them over — the section that unblocks a vendor-onboarding review.
The teams that move clients every day.
Wherever a client needs to go, we handle the ground transport — with our own Chicagoland fleet and our own Transportation Specialists, not a brokered hand-off. Pick your team to see how we work with you.
Getting injured clients to every appointment.
Adjusters, nurse case managers, and law firms book transportation for injured workers and personal-injury clients who can’t drive themselves. Rainbow Road Transport handles the ride door to door — ambulatory, wheelchair, bariatric wheelchair, or stretcher — with our own vehicles and our own Transportation Specialists.
We don’t bill insurance directly. Your firm, carrier, or employer opens an account and receives one itemized Net-30 statement, broken out by trip — so every ride is easy to match to its claim or case.
Set Up a Claims or Firm AccountAppointments we drive to
Your crew handles the flight. We’ll handle the ground leg.
For operators flying through O’Hare, Midway, or the area’s fixed-base operators, Rainbow Road Transport can handle the Chicagoland ground transport on either end — between the aircraft and the hospital, facility, or residence — with our own vehicles and our own Transportation Specialists.
We don’t operate air ambulances ourselves — our part is the ground transport on either end, so your team can focus on the flight while we get the client safely to and from the aircraft.
Talk About a Ground PartnershipWhat we cover on the ground
Send us the case. We’ll return one costed package.
For repatriations and long-distance medical escorts, our Flight Nurse Companion service puts a registered nurse beside a medically stable client on a commercial flight, bed to bed. We quote every leg — escort positioning, the main mission, and escort return — with ground at both ends.
Your team approves the package before any ticket is bought, and we invoice your company directly on Net-30 terms, itemized by leg or as one all-inclusive case rate.
How We Quote a CaseWhat every case includes
Route through a broker or health plan?
Send us the member ID and authorization and we book it on our end — for Medicare Advantage members, the plan member ID is what we request. For higher volumes we can connect directly to your platform — member-ID lookups, authorization-driven scheduling, trip-status callbacks. Manual import covers everyone else. We integrate only if you need it — no lock-in.
Information we exchange, per trip
Partnered with Longevity Health Plans and Provider Partners Health Plan.
Rainbow Road Transport is private-pay focused and does not bill insurance directly — but we will check coverage for Longevity Health Plan and Provider Partners Health Plan (PPHP) members. Everyone else should check with their provider.
Across all of Illinois.
Headquartered in Schaumburg, with a six-county Chicagoland core — and service across all of Illinois, plus long-distance transportation to and from other states. Don’t see your area? Call (847) 585-8888 — we likely cover it.
See the Full Service AreaQuestions partners ask first
Still unsure? Call (847) 585-8888 and we’ll walk you through it.
Credentialing usually sets the pace, and it isn’t a bottleneck here — the documents your vendor team asks for are ready to send, so they can clear us while we set up your account and terms in parallel.
Call (847) 585-8888 and we’ll give you a realistic timeline for your volume.
Facility accounts are invoiced on Net-30 terms — one itemized monthly statement, broken out by trip and cost center, purchase-order or open-account.
Rainbow Road Transport is private-pay focused and does not bill insurance directly; clients using insurance should check with their provider.
We partner with Longevity Health Plans and Provider Partners Health Plan (PPHP), and we’ll check coverage for their members.
For Medicare Advantage members, send us the plan member ID and authorization and we book it on our end.
If you route through a broker, we can connect to your platform — but it’s entirely optional.
Headquartered in Schaumburg with a six-county Chicagoland core, service across all of Illinois, plus long-distance transportation to and from other states. Standing schedules — dialysis and other recurring treatment — are booked once and never rebooked.
No — Rainbow Road Transport doesn’t operate air ambulances.
What we offer air-ambulance operators is the ground leg — bed-to-bed transport between the aircraft and the hospital or residence, handled by our own Transportation Specialists and equipment.
Our Flight Nurse Companion service is a separate offering: an RN escort on commercial flights for medically stable clients.
The rides your clients need most.
Hospital Discharge
Bed to home — coordinated with your unit and its discharge timing.
VisitDialysis & Recurring
One standing schedule, booked once and never rebooked.
VisitSurgery & Procedure
Sedation-safe rides — a responsible adult there and home.
VisitCompare Ride Types
Ambulatory, wheelchair, bariatric wheelchair, and stretcher, side by side.
VisitLong-Distance Transfers
Facility to facility anywhere in Illinois, or across state lines.
VisitFlight Nurse Companion
A registered nurse at your client’s side on a commercial flight.
VisitSet up your partner account.
Six fields. We respond with a call or email — your preference — and send the credentialing documents up front if you want them.