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Ground transportation · Senior · More than medical

Senior Transportation for every part of life.

Not just medical rides. Weddings, birthday parties, the hair salon, a concert, dinner out, the grocery store — a background-checked Transportation Specialist gets your loved one there and home again, door-through-door.

More Than MedicalEvery Vehicle TypeFirst Companion FREEDoor-Through-Door
  • Fully Certified & Insured
  • Securement-Certified
  • PASS-Certified Specialists
  • Serving All of Illinois
  • Long Distance & Out-of-State
  • 24/7 Scheduling & Dispatch
More than medical transportation

Life doesn’t stop at the doctor’s office.

Many families think a medical transportation company only goes to appointments. We take seniors to the moments that make life worth living, too — with the same care, the same vehicles, and the same door-through-door help.

Celebrations

The days they’d never want to miss — and shouldn’t have to.

  • Weddings
  • Birthday Parties
  • Surprise Parties
  • Family & Holiday Parties

Saying Goodbye

Being there for family when it matters most, at a calm, respectful pace.

  • Funerals
  • Wakes & Visitations
  • Memorial Services

A Day Out

Getting out of the house and enjoying life — just because.

  • Movies
  • Restaurants
  • Concerts
  • Parades

Errands & Self-Care

The everyday trips that keep life running and feeling good.

  • Groceries
  • Hair Salon
  • Dentist
  • Pharmacy Runs

And Yes — medical appointments too.

Doctor’s visits, dialysis, outpatient procedures, and hospital discharge are all part of what we do.

See all services

Every occasion, in every vehicle we run:

…and so much more. If they want to go, just ask — (847) 585-8888.

Who this is for

For Seniors with somewhere to be.

Seniors Who No Longer Drive

A dependable way to everywhere they want to go — not only where they have to go.

Adult Children Arranging a Parent’s Outing

Getting Mom to the wedding or Dad to his barber, from near or far — we keep you in the loop the whole way.

Assisted-Living Residents

Outings, errands, and family events, coordinated with the community.

Seniors Who Ride Seated or Reclined

A wheelchair, bariatric wheelchair, or Stretcher-Alternative van — so a mobility need never means missing the moment.

Why families and facilities choose us

Care you’d want for your own family.

Treated Like Family

A team trained to care for your loved one — not just drive them.

Patient & Unhurried

We move at the client’s pace, from inside the home to the door of the venue and back.

Statewide Coverage

All of Illinois — plus long-distance in or out of state, for the family event that’s farther away.

Family Kept in the Loop

A text when we’re on the way, a live tracking link, and a call if anything changes.

Request Senior Transportation

2-Min Quote

Tell us the trip — a clear quote comes back, no obligation.

I’m Booking For

or call (847) 585-8888 · transportation scheduled 24/7

For the family

You’ll never be left wondering.

Most seniors don’t book their own transportation — a son or daughter does. Whether it’s a checkup or a cousin’s wedding, here’s how we keep that person in the loop, every trip. Tap one to see it.

Example only — names, times, and messages are illustrations.

Getting home

The party ends when they’re ready.

Weddings and dinners don’t run on a clinic schedule. Pick the way home that fits the day.

A Set Pickup Time

Know the reception wraps at 9? Book the ride home for 9 when you book the ride there, and your Specialist is waiting at the door.

Scheduled Pickup

Will-Call When They’re Ready

Not sure when the party ends? Call us when they’re ready to leave and a Specialist comes back — no second booking.

Will-Call

Wait & Return

Rather the Specialist stayed nearby the whole time? Add Wait & Return when you book, and they bring your loved one straight home.

Paid Add-On

Will-Call: Wait time may be up to 60–90 minutes during peak times. Rainbow Road Transport will do its best to pick up the client as early as possible. Wait & Return is requested at booking and subject to availability.

How booking works

Five simple steps from your first call to a safe arrival.

A wedding or a weekly salon visit follows the same simple process, so you always know what to expect.

Step 1: Tell Us About the Trip

The intake

Call (847) 585-8888, text, or request online. Tell us where they’re going, their mobility needs, and how they’ll get home.

Step 2: We Confirm and Reserve

The booking

We match the right Specialist and vehicle, put a card on file, and confirm by text and email.

Step 3: We Come Inside for Them

The transport begins

Your uniformed Specialist arrives in the pickup window and comes inside to help. No horn at the curb.

Step 4: Unhurried, and Kept in the Loop

During the trip

A calm ride at the client’s pace. The family gets text updates and a live tracking link.

Step 5: All the Way in, and Home Again

The close-out

We walk them in to the check-in desk or salon chair. Home is a set time, will-call, or Wait & Return (paid add-on).

Before you book

Have these handy and the call goes quickly.

Missing a detail or no email? Just tell us. We’ll help, and can mail a printed receipt.

  • Client's Name & Date of BirthFor the client riding
  • Mobility needsCane, walker, wheelchair, oxygen
  • Pickup & Drop-off AddressesPlus unit, room, or entrance
  • Where they’re goingVenue, date, and start time
  • Return TripSet time, will-call, or Wait & Return
  • Caregiver coming?The first companion rides free
  • PaymentCard, billing address, receipt email
  • Anything elseWhatever keeps them safe and comfortable
Safety & your Transportation Specialist

What every transport includes.

Patient, Unhurried Care

No rushing, ever. Your Specialist moves at the client’s pace, every step of the way.

Door-Through-Door Help

From inside the home to the door of the venue, restaurant, or check-in desk — and back, with the walker or wheelchair handled for them.

Trained, Screened Specialists

Background-checked, securement-certified, PASS-certified, and current on CPR and First Aid — trained in respectful, unhurried care.

Caregiver Welcome

A family member or caregiver can ride along — the first companion rides FREE. Just tell us at booking.

Where we serve

Across all of Illinois.

Cook CountyDuPage CountyKane CountyWill CountyLake CountyMcHenry County

Headquartered in Schaumburg, with a six-county Chicagoland core — and senior transportation across all of Illinois, plus long-distance trips to and from other states for the family event that’s farther away. Don’t see your parent’s town — or the venue’s? Call (847) 585-8888 — we likely cover it.

  • 40,000+ trips completed
  • 98% on-time
  • 8 accessible vans, and growing
  • 2022 serving since

Door-through-Door Service

Help from inside the home to inside the appointment and back — not just curb to curb.

Certified & Insured in Illinois

Certified and insured under the State of Illinois, across the whole fleet.

Eco-Friendly Hybrid Fleet

Wheelchair-accessible Toyota Sienna Hybrids with ramps, four-point tie-downs, and seatbelts.

PASS - Certified Transportation Specialists

Trained in Passenger Assistance, Safety, and Sensitivity — for every passenger.

Common questions

Questions we hear most

Still unsure? Call (847) 585-8888 and we’ll walk you through it.

No. We take seniors to doctor’s appointments — and to everything else, too: weddings, funerals, birthday and surprise parties, restaurants, the movies, concerts, parades, the hair salon, the dentist, and the grocery store.

If they want to go, just ask.

Yes. Every occasion is open to every vehicle we run — ambulatory, wheelchair, bariatric wheelchair, and Stretcher-Alternative (a fully reclining chair). Tell us at booking and we send the right one.

Pick what fits the day. Book a set pickup time when you book the ride there; or use will-call — call us when they’re ready and a Transportation Specialist comes back, with no second booking. Wait time (after the appointment) may be up to 60–90 minutes during peak times. Rainbow Road Transport will do its best to pick up the client as early as possible.

If you’d rather the Specialist stayed nearby the whole time, add Wait & Return — an optional paid add-on, requested at booking and subject to availability.

Of course. The first companion rides FREE — add them at booking so we plan the right vehicle and seat.

Always. We handle the mobility aid and assist door-through-door; walkers, canes, and rollators ride FREE.

You get a text when the Specialist is on the way and a live tracking link, and we call you — not just the client — if anything changes.

Private pay, by debit or credit card, with a card on file to confirm the booking.

We don’t bill insurance directly — if you have coverage for non-emergency medical transportation, call your plan to confirm your benefits.

Facilities arranging transportation for residents can call us to set up billing.

Ready when you are

Request senior transportation for every occasion.

Tell us where they’re going — a wedding, the salon, or a checkup — and a clear quote comes back. Or call dispatch directly. Transportation is scheduled 24/7.

CallSchedule a Ride