Chicagoland & Statewide
Medical transport should feel like care, not a transaction.Every trip, treated like family.Getting there should be the easy part.Dignity and safety, every mile.Medical transportation you can trust — across Illinois and beyond.Tell us the trip. We'll handle the rest.Medical transport, delivered with care.The medical transport team that actually shows up.Every transport is somebody's most important trip of the day.
Every client deserves to be safe, comfortable, and treated with dignity — from inside the home to inside the appointment and back. That belief shapes every trip we make.From the first phone call to the front door and back, we show up on time, ready, and genuinely glad to help — safe, comfortable, dependable transportation for every appointment.Ambulatory, wheelchair, and Stretcher-Alternative transportation across Chicagoland and beyond — door-through-door, on schedule, with people who treat your loved one with respect.Whether it's a routine appointment or a long-distance medical journey, we plan the details so families don't have to. Reliable transportation you can count on.Safe, dignified ambulatory, wheelchair, and Stretcher-Alternative transportation across all of Illinois — now with our Flight Nurse Companion service for medical travel. Choose your road.Wheelchair, ambulatory, Stretcher-Alternative, dialysis, and discharge transportation across all of Illinois — fully insured and securement-certified. Tell us where and when, and we'll send a clear quote.Non-emergency medical transportation across the entire state of Illinois — plus state-to-state transfers by ground, or by commercial flight with a Flight Nurse Companion when you need one. Scheduled transportation, 24/7.Coordinated transportation across all of Illinois with long-distance transfers by ground or commercial flight. Ambulatory, wheelchair, bariatric, and Stretcher-Alternative — in eco-friendly, securement-equipped vans, plus a Flight Nurse Companion for medical travel.Illinois-wide non-emergency medical transport with state-to-state transfers by ground or commercial flight — staffed by a team that picks up the phone, gets every detail right, and treats every passenger like family.
Ground Transportation
Ambulatory, wheelchair, bariatric, and stretcher transport to appointments, treatments, and home — securement-certified, door-through-door.
- Ambulatory (Cane & Walker Users)
- Wheelchair (Standard & Bariatric)
- Motorized & Electric Wheelchair
- Stretcher-Alternative
- Hospital/Facility Discharge
- Dialysis & Recurring Trips
Flight Companion
When a loved one needs to travel and shouldn't go alone — an experienced RN at their side, from bedside to bedside, on regular commercial flights.
- Flight Nurse Companion
- Medical Escort & Companion
- Stretcher-on-Commercial
- International Repatriation
- Senior Relocation
- Air-Ambulance Alternative
Hospitals, facilities & care teams we work with.
- Endeavor Health
- Advocate Health Care
- Northwestern Medicine
- Loyola Medicine
- Shirley Ryan AbilityLab
- Ascension
- Rush
- UI Health
- Cook County Health
- UChicago Medicine AdventHealth
- Illinois Bone & Joint Institute
- OrthoIllinois
- Lutheran Home (Lutheran Life Communities)
- New Summit Rehabilitation & Healthcare
- Thrive · New Summit Rehabilitation & Healthcare
- Presbyterian Homes (Presbyterian Living)
- Lake Forest Place (Presbyterian Living)
- Westminster Place (Presbyterian Living)
- The Moorings (Presbyterian Living)
- Legacy Healthcare
- Avantara
- Bella Terra
- Warren Barr
- Pearl Healthcare
- Elevate Care
- Alden Network
- Fresenius Kidney Care
- DaVita
One standard of care, whoever's booking.
Treated Like Family
A team trained to care for you — not just drive you.
Securement-Certified
Four-point securement and passenger-assistance training, every trip.
Statewide Coverage
All of Illinois — plus long-distance in or out of state.
Scheduled 24/7
Transportation runs around the clock; our team is on the line 7 AM–10 PM weekdays.
Schedule your transport
2-Min QuoteAll the ways we get you there.
Ambulatory (Cane & Walker Users)
A steady hand for clients who can walk with help.
Wheelchair (Standard & Bariatric)
Securement-certified transport, door-through-door.
Stretcher-Alternative
Lie-flat transport for clients who can’t sit up — not an ambulance.
Hospital/Facility Discharge
We bring our own transport wheelchair, coordinated with your unit.
Dialysis & Recurring Trips
One standing schedule you never rebook.
Senior Transportation
More than medical — events, outings, and appointments.
The care is part of the trip — not an upcharge.
Door-through-door assistance and a companion who rides free come standard with every ground transport — at no extra charge. The help you need is built into the trip, not billed on top of it.
Door-Through-Door, Not Curb-to-Curb
We come inside to get you and walk you inside when you arrive — to the check-in desk, not just the entrance. Every Transportation Specialist is PASS-certified in passenger assistance, safety, and sensitivity.
A Companion Rides Free
One family member, companion, or caregiver always travels with you at no extra charge — because no one should make a medical trip alone.
Updates the Whole Way
From pickup to drop-off, we keep you and your family in the loop — so no one is ever left wondering where their transport is.
Accompanied by a medical escort, every mile.
A trained medical escort accompanies your loved one the entire way — from their bedside at home or the hospital, through the airport and flight, to their destination bedside. For medically stable patients on regular commercial flights, handled with the same care as the transport down the street.
Commercial flight with a nurse escort
Private air ambulance
Not sure which one fits? Our team reviews the patient’s condition with you. If an air ambulance is the safer choice, we tell you plainly and help you arrange one through an air-ambulance provider. How the Flight Nurse Companion Works
All of Illinois — and beyond.
Based in Schaumburg with a six-county core, we serve clients across the entire state — plus long-distance and out-of-state trips whenever one leg starts or ends in Illinois.
“We built the company we wished had existed — one where reliability is the baseline, care is the standard, and every passenger is treated like family.”
Rated 5.0 stars on these review platforms by
the clients and families we serve.
Scott was our transporter and he was absolutely amazing!!!! Sarah who took my call and answered all of my questions was equally amazing. Scott was so patient with my mom and attentive to her needs and concerns. I recommend this transport service to anyone who wants great and efficient service from A to Z.
Our driver was phenomenal! His caring for my brother to make his trip to office visit was great. He took the time to be sure my brother was comfortable and safe.
Excellent transportation company. Ordered them last minute and they were able to accommodate our last minute doctor appointment. Then another driver waited after dropping off customer knowing we were his next transportation people. No waiting after our appointment which was a God sent as my sister was in pain and needed to get back ASAP.
Rainbow road was a life saver! From the first interaction with customer service over the phone to drop off, they made everything very smooth and were great about accommodating a very last minute need for transport for my mother. The rep on the phone was great at answering all of our questions and was able to assist us quickly with booking our ride. The drivers they sent were extremely kind and respectful with the care and treatment they provided for my mother, the driver that aided with getting her to her procedure went wayyy above and beyond to ensure she got to where she needed to be. we are so grateful for the wonderful care and treatment, and would definitely book again and recommend to anyone who is looking for non emergency transport!
Great service for elder care and excellent communication every step of the way!
This company is really great for last minute accommodations which is what I needed. They came on time the 2 gentlemen that picked me up from hospital after total hip replacement. They were very caring and really nice it was the most pleasant and comfortable 31 min drive. You get regular updates on were they are the time there coming even phone calls to confirm everything so there was no confusion. It was a very pleasant transportation. I would give 10 stars if I could.
Rainbow Road is excellent service. The customer service people are very kind and very efficient. Our driver Eric was so courteous and patient and did his job so well. From beginning to end we are so thankful for this company and will tell many about it.
Amazing service. The driver was on time and took good care of my mother. Helped her in the house and sat her on her chair. Very helpful and accommodating. I will call Rainbow for a driver transport service whenever I need it.
Excellent experience! I am caregiver who takes my client to a medical appointment today. Everything went well! Transportation on time! Marek very friendly and helpful! Highly recommends!
Called so many companies & none wanted to help. Then God sent me Rainbow Road. Sarah was so kind and patient. The truck arrived earlier than expected which I appreciated & transported my loved one without any issues. 1000/10 thank you!
Everyone we had interactions with were amazing. Thank you for everything you all did for my mom. Highly recommend this service.
The driver came right to my door, held doors open for me, and assisted me in every way. His vehicle was spotless, no odor, ran extremely smooth (a great benefit for someone like me with chronic pain), and was easy to spot. Eric, the driver, was kind, compassionate, personable, respectful and a great conversationalist/communicator. He was well also clean, well kept and attentive. I would recommend the company to anyone needing safe, secure, reliable transportation. And I personally would ask for Eric every time. Phenomenal experience from start to finish. Thank you Rainbow Road and thank you Eric!
Very Professional driver and safety is first priority.
Great service my dad and my family were very happy with you taking care of our needs
Needed a wheelchair van from ohare airport to Rockton IL, they were so helpful and answered all my questions. They were amazing at communicating and updating transport along the way!! Would recommend them to anyone and will use them again!! Can’t thank them enough.
Everyone was very nice! Prompt service as well as great communication
The driver was very nice and on time for both ends of the round trip. The van was nice and clean.
Driver was great and everyone was very patient with doctors office being busy and a little behind schedule
The service is really great courteous drivers. They are more friendlier than a Uber driver and a taxi driver.
Very happy with the service. They were there when it was time to be picked up Did not have to call them they routed in the parking lot and they also came up to help us out very and pleased. They’ve done a great job.
Thank you all for such great service & kindness.
Had very good driver arrived on time, drove very safe and very courteous near perfect experience. We were treated like VIP’s. Even the person answering the phone was great.
We had a very pleasant experience with Rainbow Road Transport. Margaret, our driver, arrived early, helped my mother into the van with her wheelchair and loaded our luggage as well. She was very pleasant. We will definitely use them again.
On time and our driver Juan was excellent! He was kind and personable and took very good care of my mother during her transport to and from her doctor visit. The van was very clean.
Good communication. Arrived on time and couldn't have asked for more and anything better.
I used your service on August 3, 2025 at 4:45 P.M. I wanted transport to the hospital my physicians are at, not the closest hospital. My Lady who is a retired OR nurse of 44 years at LaGrange Hospital looked for a reasonably priced transport service. Yours is most reasonable. She found you have a 5 star rating, which of course being the internet is nice but you never really know. Now we do know. You earned every bit of those 5 stars and another 5 if I could. Randy and Mark came on time, got me securely and safely out of the chair, out of my house, down my stairs and into the vehicle. The vehicle had all new looking equipment, spotless clean, and very modern and up to date. Randy made me feel safe, and Mark right there with him. I felt safe. And Mark gave a good conversation on the ride which made a bad situation much more comforting. They are great. I cannot say enough good things about these two men and your company. I am retired now, but I was in sales, and I would have loved to sell your services to all the hospitals and healthcare facilities in the area. It would be such an easy sell, and point of pride. You should be very proud of your company, service and your people. Thank you so very much, Dennis Katsis
Rainbow Road is terrific! Worked w me to fine the best way to arrange transport, driver kind and helpful, the fee is not too high. I would use this service again anytime!
The rehab place I’m staying at arranged transport for me with Rainbow Road. What a wonderful arrangement that was. I was contacted to confirm the arrangement, was advised when the driver was on his way and when he arrived. When my appointment with the doctor was over I contacted them again and the driver was dispatched. Again I was notified of all that was happening. The driver was Lorenzo and he was marvelous. When wheeling me from the building into the van he made me aware of each bump and ramp the chair was encountering so I wouldn’t be concerned. He got me into the doctor’s office reception area so I was all set. He picked me up when the appointment was over and his actions were the same as the first ride. He is a great asset for Rainbow Road. For my next trip I contacted Rainbow Road again and requested Lorenzo. The service provided was as good as previous. I would recommend Rainbow Road to anyone needing medical transportation and if you’re lucky enough, you may get Lorenzo as your driver.
Rainbow Road Transport is excellent. The professionalism in customer care is something of short supply lately but NOT with Rainbow Road. The customer care is outstanding. We were informed of everything, down to every last detail. There were no surprises, just unbelievable care and compassion for the patient. I cannot praise this company enough. We used the wheelchair to stretcher and couldn't be more pleased. Thank you Rainbow Road for making a very hard situation seamless.
We love them! The drivers are so kind! The company is so efficient. They message you on their way, when they arrive, when your passenger is in the car and when they arrive at the location. With my uncle in a wheelchair, this company is a game changer!!!
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- 40,000+ trips completed
- 98% on-time
- 8 accessible vans, and growing
- 2022 serving since
Door-through-Door Service
Help from inside the home to inside the appointment and back — not just curb to curb.
Certified & Insured in Illinois
Certified and insured under the State of Illinois, across the whole fleet.
Eco-Friendly Hybrid Fleet
Wheelchair-accessible Toyota Sienna Hybrids with ramps, four-point tie-downs, and seatbelts.
PASS - Certified Transportation Specialists
Trained in Passenger Assistance, Safety, and Sensitivity — for every passenger.
Good to know before you book
Still unsure? Call (847) 585-8888 and we’ll walk you through it.
For routine appointments, 24–48 hours’ notice helps us reserve the right vehicle and Transportation Specialists.
Recurring transportation (like dialysis, radiation, or chemotherapy) can be scheduled weeks out, and we do our best to accommodate same-day and discharge requests — just call dispatch.
We accept private pay by debit or credit card, with a card on file to confirm the booking. Facilities can be set up on monthly invoicing.
We don’t bill insurance directly at this time — if you have NEMT coverage, call your plan to confirm benefits.
We’re proud to be partnered with Longevity Health Plans & Provider Partners Health Plan (PPHP).
For most round trips the return is will-call: when your appointment is finished, you (or the clinic or hospital) call us and a Transportation Specialist comes back to get you — no second booking needed.
During peak times the return pickup may take up to 60–90 minutes, and we always do our best to arrive as early as possible.
Prefer not to wait for a will-call return? Add our optional Wait & Return service at booking and your Transportation Specialist stays nearby to bring you home right after — subject to availability and billed separately as a paid add-on.
We’re based in Schaumburg with a six-county core, and we serve clients across all of Illinois. We also handle long-distance and out-of-state trips whenever one leg of the journey starts or ends in Illinois.
Yes. We partner with hospitals, skilled-nursing and rehabilitation facilities, and the case managers, social workers, and discharge planners who coordinate their trips.
If you’re booking on a patient’s behalf, our discharge-friendly scheduling and monthly facility invoicing keep things simple.
We’re also partnered with Longevity Health Plans & Provider Partners Health Plan (PPHP).
Schedule in two minutes.
Transportation is scheduled 24/7 — and our team is on the line 7 AM–10 PM weekdays, 8 AM–5 PM weekends.