Medical transportation in Crystal Lake, Illinois.
Ambulatory, wheelchair, bariatric wheelchair, and Stretcher-Alternative transportation for hospital discharges, dialysis, infusion, therapy, and outpatient procedures — door-through-door, from inside the home to inside the appointment.
Crystal Lake, on our everyday map.
Crystal Lake isn’t a franchise or a subcontractor — it’s the same Rainbow Road Transport fleet, dispatched from Schaumburg, IL 60193, that serves every other city on our map.
Care networks we work with, close to home.
Locations within about 15 miles of Crystal Lake that belong to the hospitals, health systems, and care networks Rainbow Road Transport already works with. We transport to any facility — these are simply the nearby ones in our network.
Hospitals
- Northwestern Medicine Woodstock HospitalWoodstock · Northwestern Medicine
- Northwestern Medicine McHenry HospitalMcHenry · Northwestern Medicine
- Northwestern Medicine Huntley HospitalHuntley · Northwestern Medicine
- Advocate Good Shepherd HospitalBarrington · Advocate Health Care
Dialysis, Rehab & Recurring Care
- DaVita Crystal Springs DialysisCrystal Lake · DaVita
- DaVita Huntley DialysisHuntley · DaVita
- Fresenius Kidney Care McHenryMcHenry · Fresenius Kidney Care
Nursing & Senior Living
- The Pearl of Crystal LakeCrystal Lake · Pearl Healthcare
- Alden Terrace of McHenryMcHenry · Alden Network
- Alden Estates of HuntleyHuntley · Alden Network
Orthopedic & Outpatient Care
- Illinois Bone & Joint Institute – Crystal LakeCrystal Lake · Illinois Bone & Joint Institute
- OrthoIllinois AlgonquinAlgonquin · OrthoIllinois
Booking for a facility or a case manager? See how we work with facilities — Net-30 billing and a whole team that knows your account.
Where we take Crystal Lake clients.
The appointments, discharges, and terminals we transport to — with the transport types we run there. Not listed? Tell us the address and we’ll confirm it.
From inside the home to inside the appointment.
Door-through-door is how we run every transport in Crystal Lake — not curb-to-curb. Specialists give a steady arm, push the wheelchair, and help with steps; they don’t lift or carry clients.
We Come Inside to Get You
Your Transportation Specialist comes into the home — or up to the room or unit at a facility — and walks with you to the van.
A Secured, Steady Ride
Rear-entry ramp vans with four-point wheelchair securement and lap and shoulder belts, driven by PASS-certified Specialists.
Inside to the Check-In Desk
At arrival we bring you through the doors, to the right floor or suite, and to the check-in desk — and the return trip ends inside your home.
Going further than Chicagoland?
We run long-distance discharges and family transports across all of Illinois, plus interstate trips to and from Illinois — quoted individually, with 24–48 hours’ notice. Where a commercial flight reaches, ask about Flight Nurse Companion: a registered nurse travels bedside to bedside.
- 40,000+ trips completed
- 98% on-time
- 8 accessible vans, and growing
- 2022 serving since
Door-through-Door Service
Help from inside the home to inside the appointment and back — not just curb to curb.
Certified & Insured in Illinois
Certified and insured under the State of Illinois, across the whole fleet.
Eco-Friendly Hybrid Fleet
Wheelchair-accessible Toyota Sienna Hybrids with ramps, four-point tie-downs, and seatbelts.
PASS - Certified Transportation Specialists
Trained in Passenger Assistance, Safety, and Sensitivity — for every passenger.
Tell us the trip.
A clear quote comes back — no obligation. A real person answers, and transportation is scheduled 24/7.
Schedule Crystal Lake transport
2-Min QuoteNearby towns we serve
We serve every one of these — and every other municipality in Illinois. These are simply Crystal Lake’s closest neighbours.
Other city pages
See the whole service area
The six-county Chicagoland core, statewide Illinois coverage, long-distance interstate trips, and a checker that tells you exactly which tier your ZIP falls in.
View Full Service AreaYes. Crystal Lake sits in McHenry County — one of the six Chicagoland counties (Cook, DuPage, Lake, Kane, McHenry, and Will) that make up our everyday service core. We also serve clients across all of Illinois, and we take long-distance trips to and from other states whenever one leg of the journey starts or ends in Illinois.
All four of our ground transport types: ambulatory, wheelchair, bariatric wheelchair, and Stretcher-Alternative. Every transport is door-through-door — from inside the home to inside the appointment. You can also add an escort or companion to accompany a client to an appointment when family isn’t available.
For routine appointments, 24–48 hours helps us reserve the right vehicle and the right Transportation Specialist.
Transportation is scheduled around the clock. For discharges and short-notice trips we may be able to fit you in depending on availability — call and we’ll tell you honestly what we can do.
Yes — we run accessible drop-off and pick-up at both O’Hare (ORD) and Midway (MDW), with an optional Meet & Greet: to the airline check-in counter on departure, or met at baggage claim on arrival with help for luggage and into the vehicle. Other airports are handled as long-distance transport and quoted individually.
By default a round trip is will-call: you or the facility call when the appointment is done and a Specialist returns — no second booking.
Wait time after the appointment may be up to 60–90 minutes during peak times, and Rainbow Road Transport will do its best to pick up the client as early as possible.
If you’d rather the Specialist stay on site, Wait & Return is an optional paid add-on, requested at booking and subject to availability.
We don’t bill insurance directly — Rainbow Road Transport is private-pay. We partner with select Medicare Advantage plans and other health plans that may cover the ride for their members; see our Partners page, or call and we’ll check. Otherwise, contact your provider about reimbursement.
Let’s get you there and back.
Ambulatory, wheelchair, bariatric wheelchair, and Stretcher-Alternative transportation across McHenry County, all of Illinois, and long-distance beyond it. Transportation is scheduled 24/7.