Talk to us — however you like.
Call, text, or send a note. Transportation is scheduled 24/7, and our contact center is staffed weekdays from 7 AM to 10 PM and weekends from 8 AM to 5 PM. Tell us the trip and who it’s for, and we’ll take it from there.
Pick whatever’s easiest.
Every channel reaches the same team. The phone is fastest — and if you call after hours, a limited team plus our AI assistant, Iris, takes your details so nothing waits until morning.
Across all of Illinois.
Headquartered in Schaumburg, with a six-county Chicagoland core — and service across all of Illinois, plus long-distance transportation to and from other states. Don’t see your area? Call (847) 585-8888 — we likely cover it.
Where we are, and when we answer.
Where we’re based
Rainbow Road Transport, LLC
Schaumburg, IL 60193
Visits by appointment — call ahead and we’ll have someone ready for you.
Find us on the mapWhen we answer
Transports run around the clock — nights, weekends, and holidays included.
After 10 PM a limited team stays on, and our AI assistant, Iris, answers calls and takes your details.
After 5 PM a limited team stays on, and Iris answers calls and takes your details.
Have this ready
- Pickup and drop-off addresses
- Date and appointment time
- Mobility needs — walker, wheelchair, or lie-flat
- Whether a companion rides along
Questions we hear most
Still unsure? Call (847) 585-8888 and we’ll walk you through it.
Same-day and next-day transportation is often available — call and we’ll tell you right away what we can do. Standing schedules for dialysis and other recurring treatment are set up once, so you never have to rebook.
Yes — most of our calls come from family members and care teams. Tell us who the transport is for and any mobility needs, and a companion is always welcome to ride along at no extra charge.
Headquartered in Schaumburg with a six-county Chicagoland core — Cook, DuPage, Kane, Will, Lake, and McHenry — plus service across all of Illinois and long-distance transportation in and out of state.
Yes. Ambulatory, wheelchair, bariatric wheelchair, and stretcher transport for medical appointments, hospital and facility discharges, dialysis, and senior transportation — all door-through-door.
Send the trip details through our request form, email us, or call and we’ll price it on the spot. There’s never an obligation.
We’re ready when you are.
One call sets up a single trip or a standing schedule. Prefer to write? Leave the details and a real person will pick it up. Leave us a note
Transports run around the clock — nights, weekends, and holidays included.
After 10 PM a limited team stays on, and our AI assistant, Iris, answers calls and takes your details.
After 5 PM a limited team stays on, and Iris answers calls and takes your details.